PRIVACY POLICY

  1. INTRO

    Last Updated: April 14th, 2018

    36th Element Technologies Pvt. Ltd., an Indian based Company (“36th Element” or “we” or “our”) will never sell, rent, barter, trade, distribute or lease customer data to outside parties unless we obtain the customer’s permission or the ownership of that data is transferred to 36th Element as per the Terms & Conditions or are required to disclose by law, in which case we will give a 24 hour notice via email, if possible.

    Your privacy is important to us, and is crucial to the future of Internet-based businesses and to move towards a true Internet economy. This privacy policy explains what personal and non-personal information 36th Element collects from / of you, through our interactions with you and through our products, services, websites and materials, and how we use that data.

  2. SCOPE

    Last Updated: April 14th, 2018

    The 36th Element Privacy Policy applies to 36th Element and our partners.

  3. WHEN DOES THIS PRIVACY POLICY APPLY?

    Last Updated: April 14th, 2018

    This Privacy Statement applies to Personal and Non Personal Information that you provide to 36th Element or which is derived from the Personal Data as outlined below. The use of and any information that is gathered by cookies or by the use of our products, services, websites or materials.

  4. PERSONAL IDENTIFICATION DATA WE COLLECT

    Last Updated: April 14th, 2018

    36th Element collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you register with our products or services, and most of this data when you use our products or services or software or materials or website. We get some of it by recording how you interact with our products and services by, for example, using technologies like cookies and other similar technologies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties.

    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our website, register on the website, use of our website, software, products, services or materials. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from accessing or using our website, or parts of our website, products, services, software and / or materials.

  5. NON - PERSONAL IDENTIFICATION DATA WE COLLECT

    Last Updated: April 14th, 2018

    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers' utilized and other similar information.

  6. DATA WE COLLECT

    Last Updated: April 14th, 2018

    36th Element collects data to operate effectively and provide you the best experiences with our products. You provide most of this data directly, during your usage of our products, services, websites, software or materials.

    This data might be your company data, employee data and other related data, like products, stocks, your customers, your vendors, and other data of your company.

  7. HOW DO WE PROCESS YOUR DATA

    Last Updated: April 14th, 2018

    We respect the permission you have given us to access and process your data, and we are very careful during processing your data.

    We process your data in our cloud infrastructure, which runs in Google’s Cloud Platform. We do not hand your data to any third-party for processing and we handle all processing of your data in our infrastructure, using algorithms and software we have built.

    We may run machine learning and artificial intelligence models on your data, to achieve more complex and in-depth understanding of your data. We do not share this information / processed data, with any third-party without your permission.

    All the data that is processed within 36th Element is processed securely and safely, and only our most trusted and senior developers are allowed to build algorithms, systems and software that will handle the deep learning (machine learning and artificial intelligence) of your data.

  8. WHY YOU NEED TO PROVIDE DATA

    Last Updated: April 14th, 2018

    We require your personally identifiable data to create an account and initialize the products and services for you. We require other data, that is, your company’s data to give you access and for you to use our products and services.

    Without this data we would not be able to provide you with our products and services, so we would be able to give you a better experience the more data you provide, ie. the more you use our products and services.

  9. SHARING YOUR DATA

    Last Updated: April 14th, 2018

    We share your data with your permission or as necessary to complete any transaction or provide any product or service you have requested or authorized. We also share data with 36th Element - controlled affiliates and subsidiaries; with vendors working on our behalf or with resellers and partners to complete the required transactions.

    We may use third party service providers to help us operate our business or administer activities on our behalf, such as sending out newsletters or surveys. We may share your limited information with these third parties for those limited purposes provided that you have given us your permission.

  10. ACCESS & CONTROL YOUR DATA

    Last Updated: April 14th, 2018

    You can view, edit, or delete your personal data online for many 36th Element products and services. You can also make choices about 36th Element's collection and use of your data. How you can access or control your personal data will depend on which products you use.

    You can always choose whether you wish to receive promotional email, SMS messages, telephone calls and postal mails from 36th Element. You can also opt out from receiving interest-based advertising from 36th Element by visiting our opt-out page.

  11. NOTICE TO END USERS

    Last Updated: April 14th, 2018

    Many 36th Element products & services are intended for use by organizations and are administered to you by your organization. Your use of 36th Element products & services may be subject to your organization's policies, if any. If your organization is administering your use of the 36th Element products & services, please direct your privacy inquiries to your administrator. When you use social features of such products, other users in your network may see some of your activity.

    36th Element is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy policy.

    If you use an email address / login credentials provided by an organization you are affiliated with, such as an employer or school, to access 36th Element’s products & services, the owner of the domain (e.g., your employer) associated with your email address / login credentials may:

    Control and administer your 36th Element products and services account.

    Access and process your data, including the contents of your communications and files.

  12. SECURITY

    Last Updated: April 14th, 2018

    36th Element is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities, maintained and managed by Google.

    If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or product or service to protect access to your information from subsequent users.

    For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once 36th Element receives your transmission, we make commercially reasonable efforts to ensure its security on our system.

    Unfortunately, no data transmission over the Internet or data stored can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to or store with us.

  13. DATA RETENTION

    Last Updated: April 14th, 2018

    We will retain your information for as long as your account is active or as needed to provide you products and services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  14. CHANGES TO THIS PRIVACY POLICY

    Last Updated: April 14th, 2018

    36th Element at its sole discretion can update this Privacy Policy at any time. We will notify you of the change via an email on your registered email id. If you disagree or do not like the changes in the Privacy Policy, you can follow the steps according to the Terms & Conditions.

  15. CHILDREN’S ONLINE PRIVACY PROTECTION

    Last Updated: April 14th, 2018

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

    Our products and services are not to be used by people who are under 13. If a user is under 13 and using our services without informing us about their real age, that user is in clear violation of our Terms & Conditions and Privacy Policy. If any customer or organization is employing a child of age below 13 to use our services, is also in violation of our Terms & Conditions and Privacy Policy.

  16. LINKS FROM OUR WEBSITE

    Last Updated: April 14th, 2018

    Some pages of our website contain external links. You are advised to verify the privacy practices & policies of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy of other websites.

  17. TRANSPARENCY AND CHOICE

    Last Updated: April 14th, 2018

    People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can :

    When we collect information from you, you may tell us that you do not want it used for further marketing contact.

    You may also turn off cookies in your browser.

  18. ACCESSING, UPDATING & REMOVING DATA

    Last Updated: April 14th, 2018

    You can access, add, update or remove any or all your data from the products and services we provide. For further information check our Terms & Conditions.

  19. INVESTIGATION OF ILLEGAL ACTIVITIES

    Last Updated: April 14th, 2018

    36th Element may be required to provide personally identifiable information to comply with legally mandated reporting, disclosure or other legal process requirements.

    In that case, we will notify the customer 24 hours before handing the data to the body in concern, if we are allowed by law.

    You have given us the permission to access your data, for processing, and part of that processing will be to investigate for any suspected illegal activities or potential violation of the Terms & Conditions of our Products and Services.

  20. ENFORCEMENT OF PRIVACY POLICY

    Last Updated: April 14th, 2018

    We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing 36th Element Products or Services, kindly contact 36th Element Customer Support Services at support@36thelement.com. We will contact you to address your concerns and we will also cooperate with regulatory authorities in this regard if needed.

  21. BLOGS & FORUMS

    Last Updated: April 14th, 2018

    We provide the capacity for users to post information in blogs and forums for sharing information in a public space on the website. This information is publicly available to all users of these forums and visitors to our website. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums as 36th Element is not responsible for the Personal Information users elect to disclose.

  22. OPT-OUT

    Last Updated: April 14th, 2018

    You can opt-out of using our products or services according to the Terms & Conditions. You can also opt-out of email and sms marketing campaigns. Please note that if you do opt-out of receiving marketing - related emails & sms from us, we may still send you important administrative or product or service related messages, and you cannot opt-out from receiving administrative or product or service messages.

  23. CONTACT US

    Last Updated: April 14th, 2018

    If you do not understand or disagree with any part of the privacy policy, we would want to understand why, and how can we help. You can contact us at support@36thelement.com, we usually will take upto 30 days to respond to your request.

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